Emma Congreve is an economist and Deputy Director of the Fraser of Allander Institute at the University of Strathclyde.

She has worked on the Serving the Future project since its inception and is particularly interested in finding ways to ensure that employers are part of the solution to tackling poverty in Scotland.

Anna is an Accreditation Officer at Living Wage Scotland and leads on the organisations’ work with the hospitality & tourism industry.

She joined the Serving the Future team in June 2023 and focuses on shaping research findings for the hospitality sector and sharing learning from the project with employers and industry bodies.

Helen is a project manager at the Institute for Inspiring Children’s Futures.

She has been working on the Serving the Future Project from the beginning, and ensures the effective delivery of the project, working closely with the research team.

Chirsty is an Associate Economist at the Fraser of Allander Institute. She has contributed to multiple workstreams across the project, working with both employers and workers in hospitality.

Her wider research interests include employment, particularly relating to low-paid work, and the ways in which inequalities intersect with work.

Laura is a Senior Research Officer at the Poverty Alliance. She is working across the project to understand the challenges and opportunities for the hospitality sector.

She is particularly involved in the longitudinal research with workers and focused on the policy implications of single adults’ and families’ experiences of in-work poverty in Serving the Future.

Helen is an independent Consultant, Researcher and Coach working in people and organisational development.

Her work focusses on supporting organisations to successfully engage employees and volunteers and she supports the Serving The Future project as the facilitator of the employer action learning sets.

Brodie Gillan is an economist at the Fraser of Allander Institute at the University of Strathclyde.

She joined the Serving the Future team in March 2024 and has contributed to multiple workstreams across the project.

Dr Lauren Wilks is a Senior Research Officer at the Poverty Alliance. She has a PhD in sociology from the University of Edinburgh and has worked on a range of employment-focused research projects.

She joined the Serving the Future Team in January 2025